General

 

By using our website, you are deemed to have read, understood and accepted the terms of this policy. If you do not agree to be bound by these terms, please do not use the website.

 

The website may contain links to the websites of third parties. If you follow a link to any of these websites, please note that these websites are subject to their own privacy policies and we do not accept any responsibility or liability for these policies or their use of your personal information. Please check these policies before you submit any personal data to these websites.

 

Please be aware that this policy may change from time to time and that such modifications are effective immediately, from the time they are included on our website.

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Reliance on our website

 

This website contains general information based on English law and, although we try to ensure that the content is accurate and up-to-date, no representation or warranty, express or implied, is made as to its accuracy or completeness and therefore the information on this website should not be relied upon. Users should always seek appropriate legal advice from a suitably qualified lawyer before taking, or refraining from taking, any action. The contents of this website should not be construed as legal or other professional advice.

 

Data protection privacy notice

 

We are Court Support and Legal Services LTD, a limited company registered in England and Wales with number 12729106. Our registered office is situated at 4 Eldon Street, Burton Upon Trent, England, DE15 0LU.

 

What information do we collect?

 

We collect personal information concerning a person for the purposes of assessing whether we may enter into a services relationship with that person, and subsequently in the course of that services relationship.

 

Whilst we cannot list all types of information, we may gather in the course of our services relationship with you, this may include:

• Personal contact information such as full name, title, addresses, telephone number and mobile numbers, and email addresses;

• Information to enable us to verify your identity and your date of birth, including copies of photographic identification such as passports and driving licence, utility bills and bank statements;

• Marital status and dependants;

• Your preferences in respect of marketing materials;

• Your financial information e.g. in relation to paying for services;

• Personal information provided to us by you or generated by us in the course of providing services to you;

• and any other information you voluntarily provide to us.

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What do we use the data for ?

 

We use the information you provide primarily for the provision of services.

 

In addition, we use personal data for the following additional purposes:

• Compliance with legal and regulatory obligations and good practice, e.g. identifying clients and verifying their identity;

• Operational reasons, such as recording transactions and quality control;

• Statistical analysis;

• Updating and enhancing client records;

• Marketing our own services to you (where appropriate);

• To keep your information and marketing preferences accurate;

• To pursue available remedies or limit any damages that we may sustain.

 

Basis of processing

 

The basis of processing for the provision of services is the performance of our obligations under our contract with you (or to take steps at your request to enter into a contract with you). You are under no obligation to provide your personal data but failure to do so will mean that we either cannot accept instructions from you or will not be able to provide appropriate support.

 

The basis of processing for the additional purposes is our legitimate interests, which are the improvement of our ability to provide services, compliance with our regulatory obligations, and where appropriate marketing our products and services.

 

Where we store your information

 

We take appropriate steps to ensure that your information is treated securely in accordance with applicable laws.

 

How long do we store your information ?

 

We retain your personal information until we are providing services for you. We will never retain your information for longer than is necessary.

 

Your rights

 

Under data protection legislation, you have a right of access to the personal data we hold about you, and a right to rectification, erasure, restriction of or objection to processing, and the right to data portability, as set out in the General Data Protection Regulation. You should let us know if you believe the information, we hold about you needs to be corrected or updated.

 

In order to exercise these rights, please contact me on 0128 336 2213 or at maria.amorim@courtsupportlegalservices.com.

 

Your Obligations

 

If you send us personal data about anyone other than yourself you will ensure that you have any appropriate consents and notices in place to enable you to transfer that personal data to us, and to enable us to process that data.

 

Use of information

 

When you use the website, you may provide us with personal information, such as your name and email address, in order for you to request a service.

 

If you choose to provide us with information about yourself then you agree that we may use this information to contact you by methods such as post or email, or we may send you bulletins which we believe may be relevant to you. We will not pass any of this information on to any third-party organisation.

 

You may opt-out by emailing us at any time at maria.amorim@courtsupportlegalservices.com. Please note that all the information you provide to us will be stored and processed in the United Kingdom.

 

We will not disclose any of your personal information supplied to us on the website to a third party without your consent, unless we believe in good faith that the law requires it or that our rights or property need to be protected.

 

Cookies

 

We use cookies and similar technologies to enable services and functionality on our site and to understand your interaction with our service. By clicking on accept, you agree to our use of such technologies for marketing and analytics.

 

Security

 

The internet is not a secure medium and we do not accept any responsibility for any harm or damage incurred as a result of sending personal information to us over the internet or if we send such information the same way at your request.

 

Contact us

 

If you have any questions or concerns about material which appears on the website or relating to this policy please contact: Court Support and Legal Services LTD, call us on 01283 362213 or email us at ml@courtsupportlegalservices.com.